Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Domestic Shipping (United States) We offer standard shipping on all domestic orders. Estimated delivery time is 8 business days after processing.

International Shipping We ship to select countries worldwide via USPS and DHL Express. Estimated delivery time is 10–21 business days after processing. International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Free Shipping Free shipping is available on qualifying orders. Eligibility will be displayed at checkout.

Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.

Lost or Delayed Packages Zen Root Co is not responsible for delays caused by carriers or customs. If your package is lost, please contact us at zenroot.co@outlook.com and we will do our best to assist you.

Contact Us For any shipping questions, reach out to us at zenroot.co@outlook.com.